- All orders will be processed within 24-72 business hours (excluding weekends and holidays) from the time the order is placed.
- Orders placed after 11AM CST will be processed the following business day.
- We offer standard and expedited shipping options (Depends on the order weight)
- Shipping costs and delivery timeframes will vary based on the selected shipping method and the destination.
- While we strive to deliver orders on time, delivery dates are estimates and not guaranteed.
- Factors beyond our control, such as carrier delays, weather conditions, or unforeseen circumstances, may impact delivery schedules.
- We currently ship within USA only.
- Certain products may have shipping restrictions imposed by local laws or regulations.
- Upon shipment, customers will receive a tracking number via email to track their order’s status.
- Tracking can be received using Track My Order.
- Customers are responsible for providing accurate shipping information. Any additional charges incurred due to incorrect addresses will be the customer’s responsibility.
- Shipping costs will be calculated at checkout based on the chosen shipping method and the order’s weight/size.
Lost or Stolen Packages:
- We are not liable for lost or stolen packages after delivery confirmation. Customers experiencing such issues should contact the carrier directly to resolve the matter.
- International orders may be subject to customs fees, taxes, or duties imposed by the destination country. Customers are responsible for these additional charges.
Returns Due to Shipping Issues:
- If an order is returned to us due to an incorrect address or being undeliverable, additional shipping fees may apply for reshipment.
- For any shipping-related inquiries or concerns, please contact our customer service team at firstname.lastname@example.org
- We reserve the right to modify or update this shipping policy at any time. Customers will be notified of any changes.